Money Back Guarantee
At the Seaweed Co we stand behind the quality of our seaweed-based supplements. Our money back guarantee is designed to provide confidence in our products, and we offer it for those rare cases where no improvement is seen in the targeted condition or if your dog will not eat the feed.
How Does the Money Back Guarantee Work?
Our money back guarantee applies to specific products included in this guarantee. If no improvement is seen or if your dog will not eat the supplements, you may be eligible for a full refund, subject to the following stipulations:
- Proof of Purchase: You must provide proof of purchase of the product.
- Usage: The product must have been used correctly for the length of time required to see improvements.
- Photos: Before and after images should be supplied to demonstrate the lack of improvement.
- Questionnaire: If the dog will not eat the seaweed, we request that you complete a short questionnaire to help us improve our product offerings.
Claiming Your Money Back Guarantee
If there is no improvement in the targeted issue and you meet the above criteria, you can get your money back by following these steps:
- Contact our customer support team with your proof of purchase, and if applicable, usage details and before-and-after photos.
- Complete the short questionnaire if your dog will not eat the seaweed.
- Follow the instructions provided by our customer support team to process your refund.
Your satisfaction is our top priority. If you have any questions about our money back guarantee, or if you are not happy but unable to fulfill the above criteria, please don't hesitate to get in touch. We are here to help.
Contact Us
If you have any questions about this policy please contact us.